Genpact Collaborates with Microsoft to Drive Modern Finance Transformation Across Enterprises
Microsoft Azure
The financial sector is on the brink of realizing significant benefits from the latest advancements in AI technology, and this collaboration will bring Microsoft Azure
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"AI is revolutionizing the finance industry by enabling unprecedented levels of efficiency, accuracy, and innovation," said
Genpact has enhanced vendor management automation with advanced AI algorithms to analyze vast amounts of supplier data, driving 85% accuracy in response and doubling supplier satisfaction. This data-driven approach, coupled with real-time communication, is driving favorable deal negotiations and reduced disputes.Genpact's customer collections process has transformed with AI-powered analytics and automation along with streamlining of invoice and payment tracking.Genpact has implemented a large language model-based digital assistant, which uses advanced natural language processing (NLP) and machine learning (ML) to streamline tax document submissions. This AI-driven innovation has led to a 53% reduction in support tickets, and significantly improved employee experience.
This collaboration builds on
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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
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